Analysis: Review of the Year 2019

2019

It feels as if 2019 was an uncomfortable year for the general insurance market as it never quite seemed to grasp control of its own destiny. Wherever you look, carefully laid plans were derailed by the unexpected – and often unwanted – intervention of external forces. David Worsfold looks back at the highs and lows of a tumultuous year for the insurance industry

Brexit

No force has been more powerful or potentially more disruptive than Brexit. Plans have been put on hold, domiciles have been moved, European Union citizens working within the insurance sector

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Toilet fraudster’s claim hits the fan

A claimant, who attempted to claim for £200,000 after slipping in a restaurant toilet, is now facing the prospect of having to repay at least £40,000 in legal fees after being found to be fundamentally dishonest.

Is the home insurance market set for a reckoning?

Editor’s View: Emma Ann Hughes warns home insurers to brace themselves to be the next target of policyholders’ wrath as moaning motorists are replaced by angry-looking property owners on national newspapers’ personal finance pages.

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