Analysis: Review of 2018

2018 review

The spectre of Brexit loomed large over the insurance sector this year, and although the picture is still no clearer in terms of how the UK market will continue to trade with Europe after 29 March 2019, significant merger & acquisition activity was among the notable trends of the last 12 months. David Worsfold reflects on what 2018 also meant for brokers, claims handlers and the insurtech community

It is unlikely that 2018 will be a year that many in the insurance industry will readily recall in years to come. It has been the archetypal curate’s Egg: good in parts but mostly unmemorable. There

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Q&A: Matt Hicks, Recorder

Matt Hicks, chief commercial officer and co-founder of Recorder, a new London-based insurtech from the creators of Codat, explains how he has built a platform and artificial intelligence co-pilot for brokers.

Brokers want less AI conversation and better service please

Fiona Nicolson reveals brokers want a little less conversation about artificial intelligence and to have a lot more grown-up conversation about balancing online experiences with being able to talk to an insurer's staff at this year’s British Insurance Brokers' Association Conference.

Big Interview: Tara Foley, Axa

Tara Foley, CEO of Axa UK & Ireland, outlines how the business can now do intraday pricing, shares the provider’s growth plans, and reveals how artificial intelligence is changing ways of working at the insurer.

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