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Axa’s Fleming: Insurers need to innovate as consumers compare insurers to tech giants
As customers start to compare insurers to tech giants including Amazon and Apple, Anna Fleming, retail chief underwriting officer at Axa urged insurers need to innovate to provide customers with the seamless journey they expect.
Claims Portal appoints Phil Dicken as chair
Phil Dicken has been named the chair of Claims Portal Limited.
Hiscox appoints Stéphane Flaquet as group chief operating officer
Hiscox has appointed Stéphane Flaquet to the role of group chief operating officer, effective 1 September, subject to regulatory approval.
Ecclesiastical's Saunders says keep up the momentum on mental wellbeing
With the UK economy potentially entering into recession, and concerns that the cost of living crisis could turn into a mental health crisis, Adrian Saunders, commercial director at Ecclesiastical, urges the market to keep mental wellbeing front of mind.
Apil calls for DfT to enforce speed restrictions on e-scooters and make helmets compulsory
The Association of Personal Injury Lawyers is calling on Department for Transport to enforce speed restrictions on e-scooters and make helmets compulsory for riders ahead of anticipated government consultation on legalising privately-owned e-scooters.
Data Analysis: Insurance Post Census 2022
Post continues its biennial census of the insurance industry to find out how closely the sector reflects the society it serves, what impact diversity and inclusion practices have had on it, and the effect of the Covid-19 pandemic on the daily lives of…
60 seconds with... Minesh Patel, McLarens
Minesh Patel, a loss adjuster in McLarens’ construction and engineering practice, tells Post about the highlight of his career so far and why seeing the dinosaurs would be his top priority if he ever found himself at the controls of a time machine.
Blog: Why a collaborative approach for MGAs will be key for philanthropy
Jamil Elbahou, CEO and chief underwriting officer at Connect Underwriting, and board member of the International Insurance Charitable Foundation, considers how, when working for the greater good, individual companies can have far greater impact when they…
Brettell to replace Jepp as MD of Zurich Municipal
Amy Brettell will succeed Andrew Jepp as managing director of Zurich Municipal, after he steps down to explore new opportunities after 40 years at Zurich.
Claims Apprentice 2022: Episode two – Claims handling challenge
Now that our final six contestants have been put into teams and decided upon names, it is time for the apprentices to tackle their first task.
Q&A: Philip Barmby, Brawdia
After a year in business, Philip Barmby managing director of Brawdia, tells Post about the factors that have supercharged Brawdia's launch, and what he expects from the next 12 months.
Miller names James Hands as next CEO
Miller has appointed James Hands to succeed Greg Collins as CEO at the start of next year.
Aviva vindicated in High Court as judge rules 'free and frank' exchanges must be permitted
The High Court has found in favour of Aviva in a defamation case from a medical legal expert, in a ruling “likely to be of benefit not only to road traffic accident insurers but also litigants more generally”.
Towergate’s Richard Tuplin on how to tackle the recruitment deficit
Richard Tuplin, CEO of Towergate, looks at how the insurance industry might tackle both its talent hiring troubles, and at how to entice back and retain its existing employees.
Lloyd’s re-appoints Bruce Carnegie-Brown as chairman
Lloyd’s of London has re-appointed Bruce Carnegie-Brown for his third term as chairman, effective from June 2022 and running to June 2025.
Claims Apprentice 2022: Episode one - Meet the six finalists
After a year wait Claims Apprentice is back and the field has been whittled down to six candidates, all competing for the prize of becoming the 2022 champion.
David Williams joins Humn as NED
David Williams has joined insurtech company Humn as non-executive director to assist the company as it continues its growth and investment in autonomous vehicle products and begins international expansion.
Alison Platt to replace Mark Winlow as chair of Ageas UK board
Alison Platt has been appointed as chair of the Ageas UK board, replacing Mark Winlow whose 10 year tenure with the business comes to an end in September.
Insurance industry stuck on legacy systems, says Charles Taylor’s Hurst
Charles Taylor’s Europe, Middle East and Africa sales director Jennifer Hurst has said the move into a digital world remains “quite a big project” as the insurance industry is still stuck on legacy systems.
FOS appoints Abby Thomas as CEO and chief ombudsman, as service faces backlogs
The Financial Ombudsman Service has appointed Abby Thomas to the role of CEO and chief ombudsman.
MGAA appoints Tim Richards as technical services manager
The Managing General Agents’ Association has appointed Tim Richards to the newly created role of technical services manager as part of its wider growth and development strategy.
Meet the 2022 Claims Apprentice contestants
Ahead of the new series of Claims Apprentice, which goes live on Wednesday 15 June at noon, we introduce you to the final six contestants who will be featured in the Kennedys' sponsored show.
60 seconds with... Trish Kent, RSA
Trish Kent, head of claims account management at RSA, tells Post which point of history she'd head off to if she had a time machine, and which sitcom character she would most like to be.
ACSO calls for official review of OIC as Sir Christopher Bellamy steps into MOJ role
A claimant support organisation has urged Sir Christopher Bellamy to review fixed recoverable costs for civil cases as he replaces Lord Wolfson of Tredegar as parliamentary under secretary of state.